Privacy Policy
Last Updated: 13 March, 2025

At Unisoftwares Pakistan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website www.unisoftwares.pk (the “Website”), utilize our services, or communicate with us in any other capacity. By accessing our Website and services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect various types of personal and technical data, including but not limited to:

• Personal Identification Information: Name, email address, phone number, job title, and business details.
• Technical Information: IP address, browser type, device information, cookies, and browsing behavior.
• Transactional Data: Payment details, purchase history, and order information.
• Communication Data: Any interactions with us via email, phone, or other digital channels.

2. How We Use Your Information

We use your data for the following purposes:

• To provide and improve our services.
• To process inquiries, transactions, and customer support requests.
• To enhance user experience through website customization.
• To send important updates, marketing content, and promotional materials.
• To comply with legal obligations and ensure security against fraud.

3. Legal Basis for Processing (For GDPR Compliance)

We process personal data under the following legal bases:

• Consent: When you explicitly agree to data collection (e.g., subscribing to newsletters).
• Contractual Necessity: To fulfill agreements, such as providing requested services.
• Legitimate Interest: For business operations, security, and fraud prevention.
• Legal Compliance: To adhere to regulatory and legal requirements.

4. Data Sharing & Third-Party Disclosure

We do not sell or trade your personal data. However, we may share your information with:

• Service Providers: Payment processors, cloud hosting providers, analytics partners, and customer support tools.
• Legal Authorities: When required by law, court orders, or legal proceedings.
• Business Transfers: In the case of mergers, acquisitions, or company restructuring.
• Your Consent: When explicitly agreed upon.

5. Data Security Measures

We implement industry-standard security practices, including encryption, secure servers, and multi-layered access controls to protect your data from unauthorized access or breaches. However, while we strive for absolute security, no online system is 100% foolproof.

6. Data Retention Policy

We retain your data for as long as necessary to fulfill the purposes stated in this policy. Once no longer needed, we securely delete or anonymize your personal data, unless legal retention requirements apply.

7. Your Rights (For GDPR & CCPA Compliance)

As a user, you have the right to:

• Access: Request a copy of the personal data we store.
• Correction: Amend any inaccurate or incomplete information.
• Erasure: Request deletion of personal data under specific conditions.
• Restrict Processing: Limit data usage under certain circumstances.
• Data Portability: Obtain your data in a structured, commonly used format.
• Object to Processing: Challenge the use of data for marketing or profiling.
• Opt-Out of Sale (for CCPA users): Request that your personal information is not sold to third parties.

To exercise your rights, contact us at info@unisoftwares.pk

8. Cookies & Tracking Technologies

We use cookies, tracking pixels, and analytics tools to optimize your browsing experience. You can manage cookie preferences through your browser settings.

For more details, refer to our Cookie Policy.

9. Third-Party Links & External Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy policies, and we encourage reviewing their terms before sharing any personal data.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For any privacy-related concerns or inquiries, reach out to us at:

Email: info@unisoftwares.pk
Address: 454 Block G4, Johar Town PhaseII Lahore

By using our Website and services, you acknowledge and agree to this Privacy Policy.